Your security is one of our highest priorities at Desert Schools Federal Credit Union. We use state-of-the-art software and other technologies to prevent unauthorized users from accessing our systems. Some of the measures we take are very apparent including the encryption of sensitive data and password protections while other precautions are equally effective, but less obvious.
Here are some of our practices that help ensure the confidentiality of your transactions:
Secure Sockets Layer (SSL) Certificates are used to both authenticate the identity of a Web site and encrypt communications between the user and the Web site. Desert Schools chose VerisSign's Extended Validation (EV) SSL, the highest standard for Web site authentication, because we take your online security very seriously. In high-security browsers, an EV SSL Certificate triggers the browser address bar to turn green, display https:// and show our name as owner of this Web site.
Username and Password
To access your account information, you are required to enter a valid username and password for Online Banking. You will notice that we do not display the characters of your password as you enter them, to provide an extra level of visual security. In addition, data is encrypted through a secure server connection, using SSL technology.
For your security, you should never save your passwords when prompted by your browser. This is especially important if you are accessing your account from a public computer. Please refer to our Building Solid Passwords article for additional tips. In addition, never share your password with anyone or write it down where someone might find it. We recommend that you change your password often and not use common words that can be found in the dictionary, your first or last name, or numbers in a series.
Please ensure you use our Logout feature if you will be leaving your computer for any amount of time. Logging out will ensure your session is ended and a username and password will be required to reenter the Online Banking system. We recommend that you close your browser after you have logged out. This will provide one more level of security to ensure no one is able to enter your previous session.
Desert Schools will never send unsolicited emails or make unsolicited phone calls or texts asking you to give or verify personal information online, including your username, password, or PIN. You should never respond to any email or text message that states that your account has been compromised and/or that asks you to confirm your account or any personal information.
Desert Schools confirms your identity via at least two unique elements. Like ATM transactions that require a separate card and PIN, Online Banking requires the use of virtual login tools and user-specific questions.
Network Security and Monitoring
Firewalls are used to protect our systems and networks from any unauthorized Internet traffic. The firewall's purpose is to ensure only authorized traffic is allowed to pass to our systems and networks. As this is done logs are created of network traffic that allow us to do centralized auditing and security monitoring. Ensuring the security of financial transactions is an ongoing process at Desert Schools so we employ around-the-clock security monitoring of our systems and networks.